Bakersfield, California ◆ Heating & Air
Air conditioning and heating service in Bakersfield - repairs, maintenance and tune-ups, on rooftop units and outdoor condensers. Carlos answers the phone.
5.0 from 137 Google reviewsHeating and air conditioning work for Bakersfield homes - described in the words of the people who left the reviews.
Finding the fault and fixing it - reviewers describe same-day visits on 100-degree days, video and photos of the unit to explain the problem, quotes up front, and parts ordered and fitted within the week.
Routine maintenance visits customers call thorough - checking the system over, catching what could become a bigger problem later, and explaining what you can do yourself to keep it running.
Heating as well as cooling - it is half the name. Reviewers write that they come to Napoles with an AC or a heater problem either way.
Rooftop package units and ground-level condensers alike - both turn up across the photos on this page, and one reviewer describes the AC unit on their roof being filmed and explained to them.
Shown verbatim from Google Maps.
We originally called Napoles because our home warranty was going to take over a week to come out. I called a few A/C companies and Carlos was the most professional and nicest company I called. He was able to come out the same day, the temperature was over 100 degrees. He was willing to fit us in his busy schedule even though it would be 9pm! When Carlos arrived he was the same kind man I spoke to on the phone. He took videos of our AC unit on our roof so that he could explain in detail what the problem was. The original fix was very inexpensive but he did such a thorough job he did find other areas of concern. He gave us quotes for what problems our AC was going to have in the future. We originally told him we couldn’t afford the repairs and he again was understanding and nice and did not pressure us. He left that night and we were happy customers. Quickly we realized we liked Carlos so much, we loved his honesty and how patient he is that we wanted to do the other repairs. We text Carlos and he quickly replied and the next day we told him the route we wanted to go and he quickly ordered the parts and within a week he was back over to complete the job. All along he communicated with us. He always kept us updated and he was extremely easy to schedule times to come to our home. He showed us old parts and new parts and educated us along the way. We highly recommend Napoles heating and Air conditioning! Carlos is honest, professional and knowledgeable. He will not pressure you into over buying but he will tell you what is best along with telling you cheapest fix. He’ll let you decide what you want to do with no added pressure. He’ll always be a quick text away and responds fast every time. Best AC company we’ve used in our 18 years of home ownership.
I’ve been using Napoles Heating & Air Conditioning for the last 4 years, and Carlos has always provided outstanding service. He does a terrific job every time he comes out for AC maintenance, and what I appreciate most is how clearly he explains everything. Whether it’s something that may be wrong or simple things I can do to keep my AC unit running smoothly, he always takes the time to make sure I understand.
Carlos is professional, reliable, knowledgeable, and genuinely cares about his customers. It’s hard to find honest and consistent service like this nowadays. I couldn’t be happier to be one of his customers, and I highly recommend Napoles Heating & Air Conditioning to anyone looking for quality work and excellent customer service.
After calling Napoles Heating and Air Conditioning , Carlos was able to accommodate a time later the same day to come out and inspect the problem with our AC unit . His prompt attention was much appreciated as it was going to be the first hot day of the season ! He was prompt, knowledgeable , honest, and friendly. He found and fixed the problem and now our house is back to cool .
Thank you Carlos for getting us ready for the summer!
We got recommended by a friend of ours and he showed honesty and professionalism. Showed and told me what options we could do and explained to me what specific parts needed to be changed. I honestly recommend going for this company if you have any problems for your AC or Heater but it my case it was my AC which was really old but other than that 10/10.
Napoles Heating and Air Conditioning provided excellent and professional service. I was very impressed with how thorough the technician was during the maintenance visit. He clearly takes great pride in his work and paid close attention to detail. During what I scheduled as a routine service call, his troubleshooting skills allowed him to identify potential issues that could become major problems in the future. I truly appreciated his honesty, professionalism, and dedication to doing the job right. I would highly recommend Napoles Heating and Air Conditioning to anyone looking for reliable HVAC service.
Photos from Napoles Heating & Air Conditioning. Tap any one to see it full screen.
Napoles Heating & Air Conditioning works on air conditioning and heating for homes around Bakersfield, and the reviews keep naming the same person: Carlos. Customers write that he explains what is wrong, shows the old parts next to the new ones, gives options instead of pressure, and answers a text quickly.
One customer has used him for four years running. Another, after 18 years of home ownership, calls Napoles the best A/C company they have used. The Google rating stands at 5.0 across 137 reviews.
| Monday | 7:00 AM – 11:00 PM |
| Tuesday | 9:00 AM – 11:00 PM |
| Wednesday | 9:00 AM – 11:00 PM |
| Thursday | 9:00 AM – 11:00 PM |
| Friday | 7:00 AM – 11:00 PM |
| Saturday | 7:00 AM – 11:00 PM |
| Sunday | 7:00 AM – 11:00 PM |